Privacy Policy

Last updated: May 2025

This privacy policy explains how Tree Felling in Pretoria (treefellinginpretoria.co.za) collects, uses, and protects information when you use our website or submit a quote request.

1. Who We Are

Tree Felling in Pretoria is an independent service connector that helps homeowners and property owners in the Pretoria area find qualified tree felling professionals. We are not a tree felling company — we connect you with qualified local professionals who will contact you directly.

Website: treefellinginpretoria.co.za

2. Information We Collect

We collect information that you provide directly to us when you:

  • Submit a quote request form (name, phone number, email address, suburb, service type, job description)
  • Contact us by phone or WhatsApp

We may also collect standard technical information that is automatically gathered when you visit our website, such as your browser type, approximate location (country/region), pages visited, and referring URL. This information is collected in aggregate and is not linked to your personal identity.

3. How We Use Your Information

Information you submit via our quote request form is used to:

  • Connect you with a qualified tree felling professional in your area
  • Facilitate the provision of a tree felling quote to you
  • Contact you in relation to your quote request if necessary

We do not use your personal information for marketing purposes without your consent, and we do not sell your personal data to third parties.

4. Sharing Your Information

When you submit a quote request, your contact details (name, phone number, email address, suburb, and job description) will be shared with a qualified tree felling professional in your area so that they can contact you directly with a quote.

We will not share your information with any other third party without your consent, except where required by law.

5. Data Retention

We retain quote request information for a reasonable period to facilitate the service and to manage any follow-up queries. Information that is no longer required will be securely deleted.

6. Cookies

Our website may use basic cookies to improve your browsing experience. We do not use cookies for advertising tracking or retargeting. If you use a modern browser, you can manage or disable cookies through your browser settings.

We may use Google Analytics or a similar analytics service to understand how visitors use our website. Analytics data is collected anonymously and is not linked to your personal identity.

7. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where applicable)
  • Object to the processing of your personal information

To exercise any of these rights, please contact us via the details on our contact page.

8. Data Security

We take reasonable technical measures to protect the personal information you provide to us. Our website uses HTTPS encryption. Quote request forms are processed via Netlify Forms, which operates its own data security standards.

No method of internet transmission is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available at this URL. The date at the top of the policy indicates when it was last updated.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us via our contact page.

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